Last updated: January 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, subscribe to our newsletter, or contact us for support. This includes your name, email address, phone number, travel preferences, and payment information.

We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

We may also use your information to personalize your experience, analyze usage patterns, detect and prevent fraud, and comply with legal obligations.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our platform and conducting our business.

We may also disclose your information when required by law, to protect our rights and property, or in connection with a business transaction such as a merger or acquisition.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, regular security assessments, and employee training on data protection.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

For transfers outside the European Economic Area, we rely on adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, delete, or restrict the processing of your data.

You may also have the right to data portability and to object to certain processing activities. To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements.

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services. For more information, please see our Cookie Policy.

Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

We may also use third-party analytics and advertising services that collect information about your use of our services across different websites and applications.

Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under this age.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Marketing Communications

We may send you promotional emails about our services, special offers, and travel recommendations. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.

Even if you opt out of promotional communications, we may still send you transactional messages related to your bookings and account.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

You may also have the right to delete your personal information and to opt out of the sale of your personal information, though we do not sell personal information.

European Data Protection Rights

If you are located in the European Union or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR).

These rights include the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@morimichi.com
Phone: +81 3-5464-8706
Address: 3F EcoHub Building, Japan, 〒107-0061 Tokyo, Minato City, Kita-Aoyama, 3 Chome−6−7 青山パラシオタワー