Last updated: January 2025
Acceptance of Terms
By accessing and using the MoriMichi platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and others who access or use our services, including our website, mobile applications, and related services.
Service Description
MoriMichi operates as an eco-tourism marketplace connecting travelers with certified sustainable accommodations, tours, and experiences in Japan. We facilitate bookings but do not directly provide travel services.
Our platform includes trip planning tools, carbon footprint tracking, and curated recommendations for environmentally responsible travel options.
User Accounts and Registration
To access certain features of our platform, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with these requirements.
Booking Terms and Conditions
When you make a booking through our platform, you enter into a direct contractual relationship with the service provider. MoriMichi acts as an intermediary and is not a party to the contract between you and the service provider.
All bookings are subject to availability and confirmation by the service provider. Prices, availability, and terms may change without notice until your booking is confirmed.
Payment and Pricing
Payment for bookings must be made through our secure payment system using accepted payment methods. All prices are displayed in the currency specified and include applicable taxes unless otherwise stated.
We reserve the right to charge booking fees and service charges as disclosed during the booking process. Refunds and cancellations are subject to the policies of individual service providers.
Cancellation and Refund Policy
Cancellation and refund policies vary by service provider and are clearly displayed during the booking process. You are responsible for understanding and complying with these policies.
MoriMichi may charge administrative fees for processing cancellations or modifications. In case of disputes, we will work with you and the service provider to find a fair resolution.
User Conduct and Responsibilities
You agree to use our platform only for lawful purposes and in accordance with these terms. You must not use our services to transmit harmful, offensive, or illegal content.
You are responsible for your conduct during travel experiences and must respect local laws, customs, and environmental guidelines. Failure to do so may result in account suspension.
Content and Intellectual Property
All content on our platform, including text, graphics, logos, images, and software, is the property of MoriMichi or our licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission. User-generated content remains your property but you grant us a license to use it.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
Third-Party Services and Links
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, policies, or practices of these third parties.
Your interactions with third-party service providers are solely between you and such providers. We encourage you to review their terms and policies before engaging with them.
Limitation of Liability
MoriMichi's liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Our total liability for any claims related to our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
Indemnification
You agree to indemnify and hold harmless MoriMichi, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
This indemnification obligation survives termination of your account and these terms of service.
Service Availability and Modifications
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may modify, suspend, or discontinue our services at any time with or without notice.
We reserve the right to update these terms and our services to improve functionality, comply with legal requirements, or address security concerns.
Termination
We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.
You may terminate your account at any time by contacting us. Upon termination, your right to use our services ceases immediately.
Governing Law and Dispute Resolution
These terms are governed by the laws of Japan, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration.
If arbitration is not legally enforceable, disputes shall be resolved in the courts of Tokyo, Japan, and you consent to the jurisdiction of such courts.
Contact Information
If you have any questions about these terms of service, please contact us at:
Email: legal@morimichi.com
Phone: +81 3-5464-8706
Address: 3F EcoHub Building, Japan, 〒107-0061 Tokyo, Minato City, Kita-Aoyama, 3 Chome−6−7 青山パラシオタワー